Cancellation Policy

Buzzer 1316 No shows will be charged 100% of service amount. When you book an appointment less than 24 hours of service you forfeit your right to reschedule your appointment. So please do not book expecting to change your day of service, You will be charged full price if you do not show up and banned from booking in the future. If you fail to reschedule your appointment 24 hours in advance, and you do not showup to your appointment you will be charged for your full service.  No acceptions/ No excuses As a courtesy, we do call, text and/or email to confirm the date and time at least 24 hours prior to your appointment.  If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees.  You are always welcome to call and double check any appointments if you’re unsure.  If you are over 30 minutes late for your appointment, it will be cancelled and you will be charged the full price of all services booked. If you are givien a courtsey reschedule less than a 24 hour notice. you will be charged a $20 courtsey fee per appointment. If you fail to show up to your appointment and you can not book a future appointment without pay all fees that are owed from your last appointment. If you showup to your appointment and cancel any service on the day of your appointment, you will be charged full price for any service you cancel. Please come to your appointment with an open schedule. Do not book an appointment when you are in a rush, we are not cancelling any services without charging you full price for all services cancelled on that day, so please do not schedule if you do not want to abide be the salon rules. If you can't abide by our booking rules, you're  welcomed to walk-in service. https://www.shibuinails.com