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Terms & Conditions

A legal disclaimer

Terms and Conditions

 

Please read these Terms and Conditions carefully before using our services. By using this website and booking with Shibui Nails & Inks, you accept and agree to these terms. This is a legal agreement between you, the “User,” and Shibui Nails & Inks, trading as Marija Trbojevic.

 

1. General Information

 

Shibui Nails & Inks operates a website (https://www.shibuinails.com) that provides information about our nail, medical tattooing, and paramedical tattoo services, as well as a booking platform for appointments.

 

2. Appointment Duration

 

The estimated duration listed for each service is a guideline and may vary based on individual needs and technician availability.

 

3. Online Appointment Booking

 

To book an appointment, we require your name, phone number, and email. We use third-party reservation software and may request an online deposit. If a deposit is not required initially, we may later request it by phone. Refusal to provide a deposit may result in the cancellation of your booking.

 

4. Third-Party Reservation Software

 

Shibui Nails & Inks uses Get Wix as a booking facilitator. The agreement remains between you and Shibui Nails & Inks.

 

5. Appointment Confirmation

 

Upon booking, a confirmation email will be sent. If you do not receive it, please contact us at Shibuinailstudio@gmail.com. Confirmation of appointment details is the client’s responsibility.

 

6. Changes and Cancellations

•    Changes: You may change your appointment free of charge up to 24hour before the start time. Changes made within 24 hour may result in the loss of your deposit.

•    Cancellations: Cancellations made within one hour of the appointment time will result in the loss of your deposit.

 

7. No Shows and Late Arrivals

•    No Shows: Clients who do not arrive for their appointment may be charged a non-refundable deposit for future bookings.

•    Late Arrivals: If you are late, we may shorten or cancel the service at our discretion, and full fees may still apply.

 

8. Accuracy of Medical Information

 

You are responsible for providing accurate medical information. Shibui Nails & Inks cannot be held liable for health issues arising from inaccurate information.

 

9. Right to Decline Service

 

Shibui Nails & Inks reserves the right to decline services at our discretion for reasons such as repeated no-shows, lateness, or inappropriate behavior.

 

10. Aftercare

 

Aftercare instructions will be provided during your service and in follow-up communications. Please follow these instructions to maintain your results.

 

11. Complaints and Repairs

•    Complaints: Any complaints regarding service can be directed to Shibuinailstudio@gmail.com.

•    Repairs: Repairs are free within 7 days if aftercare instructions were followed. Outside this period, repairs will be charged at standard rates.

 

12. Gift Card Terms

•    Value: The value of a gift card is equivalent to its purchase value.

•    Redemption: Gift cards are redeemable for services but cannot be replaced if lost or stolen.

 

13. Deposits and Age Restrictions

•    Deposits: Deposits may be requested for online, phone, or in-salon bookings.

•    Age Restrictions: Clients under 16 may require parental consent.

 

14. Medical Tattoo Disclaimer

 

By proceeding with medical tattooing services, including but not limited to HDi Inkless Scar & Stretch Mark Camouflage and Areola Pigmentation, the undersigned acknowledges and agrees to the following:

•    Consent for Photographs:I consent to Shibui Nails & Inks taking photographs before and after the procedure for documentation and promotional purposes. If I do not wish for promotional use of my photographs, I will indicate this preference prior to the appointment.

•    Acknowledgment of Risks:I understand that medical tattooing is a semi-permanent procedure and may involve risks, including but not limited to pigment fading, discoloration, uneven results, and allergic reactions. Results may vary based on individual skin conditions and adherence to aftercare instructions.

•    Medical History:I agree to disclose all relevant medical history, including prior surgeries, treatments, or medications, to Shibui Nails & Inks before undergoing the procedure. Failure to disclose such information may result in unsatisfactory results or complications.

•    Informed Consent:I confirm that the procedure, its semi-permanent nature, expected outcomes, and potential need for touch-ups have been fully explained to me.

•    Healing and Aftercare:I agree to follow all aftercare instructions provided by Shibui Nails & Inks, understanding that failure to do so may negatively affect my results.

•    No Refunds:I acknowledge that no refunds will be issued for completed procedures, and I will contact Shibui Nails & Inks with any concerns.

•    Maintenance and Longevity:I understand that results are semi-permanent and may fade over time. Maintenance touch-ups may be required and are not included in the initial service fee.

•    Liability Waiver:I release and hold harmless Shibui Nails & Inks, Marija Trbojevic, and all affiliated personnel from any claims or liability related to the procedure outcomes.

•    Legal Jurisdiction:This agreement is governed by the laws of the Province of British Columbia, Canada.By signing below, I confirm that I have discussed the procedure in full with a Certified Shibui Technician and have disclosed all relevant personal and medical information.

•    Client Initials: _______

•    Date: _______

•    Year: _______

•    Client Signature: ____________________

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